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Request New E-Mail account

Category: Knowledgebase

Open a ticket to create a new email address --> here in the ticket, specify: 1- First and Last names   2- Specify the email user name you want before the @ symbol  example: joe@ 3- Specify one of t...

Setup Email on Android and Google Phones

Category: Staff E-mail

***see bottom of this article for google phones; 1. Open your Android device Settings and tap Accounts and Backup menu (depending on the phone, this menu can be called Accounts or Cloud and Accounts):...

ehahstaff.com - webmail - New Account

Category: Staff E-mail

You will be given a username and a password for your email on our system. Your email can be accessed on any computer from anywhere by going to https://ehahstaff.com/ and then click 'staff E-Mail' in t...

Cornerstone Issues

Category: Cornerstone

Before you report cornerstone issues complete the following steps.  1 - details of what and where you are in Cornerstone and what happens. 2 - have you restarted your computer? and tried again?  does ...

Configure your cell phone to read your ehahstaff.com E-Mail

Category: Staff E-mail

Weather you have Android or iPhone the settings are pretty much the same:  you will need to go into the settings to add an account.  this may vary depending on your phone, but once you get there here ...

Cornerstone Printer Asignments

Category: Cornerstone

to set your printers in Cornerstone: with the program open,  in the top left hand corner click on <file>(image 1) go down and choose <printer assignment> and then select each one of the fi...

Delayed email delivery - Why is my Email slow?

Category: General Info

Delayed email delivery is a common issue often caused by spam protection mechanisms, server configuration bottlenecks, or DNS issues. Because email is designed to be resilient rather than instantaneou...

Cornerstone attachment not opening.

Category: Cornerstone

1 - Exit out of cornerstone 2- Log Off of 'BEAR' using the 'Log Off' icon on your desktop 3 - Log Back into 'BEAR' 4 - Open Cornerstone and try to open your attachment again. 5- If still not working, ...

iPhone settings if your Email is to slow to show up

Category: Staff E-mail

IPHONE settings if your Email is to slow to show  up Go to Settings > Mail > Accounts > Fetch New Data to set the schedule to: Automatically, Manually, or at intervals like 15 minutes, 30 min...

Accessing ehahstaff.com Webmail page when not at work...

Category: Staff E-mail

To access ehahstaff.com Webmail page when not at work, please go to:pensacolapets.com/webmail             orhttps://pensacolapets.com/webmailThis is the public access page to our staff webmail.The eha...

Signature Pad not working

Category: Knowledgebase

Before putting in a ticket please check the following: when you open the box to connect to "bear" (image 1) click on the <show options> on the bottom left hand corner and then up where it says &...

Setting up a file (.csv) to import contacts (import & export contacts in webmail) not gmail

Category: Staff E-mail

This article will brief you on how to set up a CSV(comma-separated values) file, which can then be used to import/update your contact list  Requirements The import file must be a CSV(comma-separated v...