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Request New E-Mail account

Category: Knowledgebase

Open a ticket to create a new email address --> here in the ticket, specify: 1- First and Last names   2- Specify the email user name you want before the @ symbol  example: joe@ 3- Specify one of t...

Setup Email on Android and Google Phones

Category: Staff E-mail

***see bottom of this article for google phones; 1. Open your Android device Settings and tap Accounts and Backup menu (depending on the phone, this menu can be called Accounts or Cloud and Accounts):...

Configure your cell phone to read your ehahstaff.com E-Mail

Category: Staff E-mail

Weather you have Android or iPhone the settings are pretty much the same:  you will need to go into the settings to add an account.  this may vary depending on your phone, but once you get there here ...

Cornerstone Issues

Category: Cornerstone

Before you report cornerstone issues complete the following steps.  1 - details of what and where you are in Cornerstone and what happens. 2 - have you restarted your computer? and tried again?  does ...

ehahstaff.com - webmail - New Account

Category: Staff E-mail

You will be given a username and a password for your email on our system. Your email can be accessed on any computer from anywhere by going to https://ehahstaff.com/ and then click 'staff E-Mail' in t...

Printing or Printer Issues

Category: Printing issues

Before reporting a printer issue, please follow these steps: 1- have you turned off and turned back on the printer 2- verified all cables are connected behind the printer 3- have you restarted your co...

Signature Pad not working

Category: Knowledgebase

Before putting in a ticket please check the following: when you open the box to connect to "bear" (image 1) click on the <show options> on the bottom left hand corner and then up where it says &...

Cornerstone Printer Asignments

Category: Cornerstone

to set your printers in Cornerstone: with the program open,  in the top left hand corner click on <file>(image 1) go down and choose <printer assignment> and then select each one of the fi...

Setting up a file (.csv) to import contacts (import & export contacts in webmail) not gmail

Category: Staff E-mail

This article will brief you on how to set up a CSV(comma-separated values) file, which can then be used to import/update your contact list  Requirements The import file must be a CSV(comma-separated v...

How to change your e-mail password

Category: Staff E-mail

from your computer, log in to your email and get to the point that you see your inbox on the left side you will see some icons, the last one going down should be "CP" in orange, click on that. scroll...

Scanned documents have lines running through them or look dirty

Category: scanner issues

Whenever we scan things in using our scanner, there are lines all over the page. This usually means the glass is dirty, depending how you use your scanner, do you scan by opening the lid and placing d...

Staff E-Mail / importing or exporting contacts

Category: Staff E-mail

If you have another email account and you want those contacts in your staff email then please follow these simple steps.  On you other email account, for example on GMAIL, go to your contacts, from yo...