Printing or Printer Issues

Before reporting a printer issue, please follow these steps:

1- have you turned off and turned back on the printer

2- verified all cables are connected behind the printer

3- have you restarted your computer?

4- can other computers print to the printer in question?

5- can you print to other printers?

be specific when you open a ticket to include your workstation number and the printer location 

Article Details

Article ID:
2
Rating :